Terms and Conditions

Applicability and T & C of Offer:

1. The cashback will only be applicable on delivered orders.

2. The cashback is provided only to customers having valid Paytm Wallet with KYC. The cashback is applicable on purchase of above Rs. 399/- at a time.

3. Customer will receive the cashback after the order is delivered. Delivery approximately takes around 7-10 days depending on pin codes, however, may be extended for certain pin codes during any force majeure event.

4. No returns or cancellation of order will be accepted, after an order is placed.

5. The cashback amount will go directly into customer’s Paytm wallet.

6. Each customer shall avail the cashback only once and is not eligible for the cashback on repeated and multiple orders

7. The cashback would be recorded as “Cashback Received from Chetan Herblas in the customer’s Paytm wallet statement.

Other Terms and conditions:

1. This Offer is sponsored, organized and administered by Chetan Herblas Pvt. Ltd (Chetan Herblas) a company registered under company Act, 1956

2. Chetan Herblas reserves all the rights to extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part or requirement to the T&C at its sole discretion at any time during its validity as may be required by a regulatory authority and/or statutory changes and/or any cause reasons beyond their control and the same shall be applicable on the Customer(s).

3. Chetan Herblas reserves the right to Cancel any transaction or discontinue promotion at any time.

4. In addition to this T & C, Paytm wallet’s general T & C is also applicable to customer(s).

5. For all and any fraudulent/suspicious /malicious transactions, Chetan Herblas solely reserves the right to revoke or cancel the ongoing offer (s).

6. The eligibility for these Offers is valid only for the Offer Period for the citizens of Indian completing 18 years of age and above at the date of the ongoing offer. All the Customers who participates in the offer should have a valid registered account with / on Paytm Platform.

7. Any Customer or person can be prohibited to avail these offers run by Chetan Herblas (permanent/temporary) due to implementation of any law within a state or Union Territory, as and when made application or the person is prohibited by any sorts of law of respective country.

8. The Customer(s) expressly agree that his/her availing this Offer is at his/her sole risk and responsibility and all the offer will be governed by the T&C as set by Chetan Herblas. No advice or information whether by representations, oral, written or pictorial derived from the platforms including but not limited to websites/ SMS, shall be construed to mean the giving of any warranty of any kind.

9. The cashback under this Offer are non-assignable and nontransferable, all the cashback shall be subject to such other T&C as may be applicable and should be complied by the customer(s).

10. The cashback to the Customer(s) shall be given subject to compliance with all applicable statutory legislations, processes and formalities and on production of all such documents/papers, as may be required by Chetan Herblas. Any failure on the part of the Customer(s) to comply with all the compliance or direction issued by Chetan Herblas from time to time, Chetan Herblas can forfeit the cashback at its sole discretion.

11. The Customer(s) shall indemnify and keep indemnified Chetan Herblas and their officers, directors, employees, customers, and affiliates harmless from and against any and all claims, losses, suits, proceedings, action, liabilities, damages, expenses and costs (including attorney’s fees and court costs) which Chetan Herblas may incur, pay or become responsible as /facilitator as a result of (i) breach or alleged breach of the representations or obligations by the Customer(s) under the T&C hereunder; (ii) any failure by the Customer(s) to comply with applicable law and (iii) any third party claim in respect of misuse of any information of a third party by the Customer(s). Chetan Herblas shall have the right to defend and safeguard themselves, pursuant to this T & C, at the cost of the Customer(s).

12. Chetan Herblas or their respective affiliates shall not be responsible for any direct, indirect, incidental, special, punitive or consequential damages, including loss of profits, incurred by the Customer(s) or any third party, in connection with this Offer. This transaction shall be between Customer(s) & Chetan Herblas only.

13. All incidental costs, taxes or levies in relation to the cashback, if any, shall be exclusively borne by the Customer(s)only, including but not limited to logistics, TDS, gift tax (if any), Insurance and any other taxes if applicable by the Central, State or Municipal government. Chetan Herblas shall not be liable for the same.

14. By availing the offer, The Customer(s) hereby authorizes Chetan Herblas to use the data/information gathered during and/or after the Offer in respect of the Customer(s) (including but not limited to name and photograph) in any of its communications including marketing promotions and advertisements. By participating in the Offer, Customer(s) agrees and confirms to waive the applicability of rules and regulations of the National Do Not Call Registry and agrees to receive updates and promotional messages / SMS / Email / Call for current and future Offers from Chetan Herblas.

15. During the Offer Chetan Herblaswill not be liable for any delay or adverse effect caused to this Offer or any failure to perform any of its obligations hereunder by reason of Force Majeure Event due to any Act of God, fire, casualty, flood, earthquake, war, strike, lockout, epidemic, lockdown, destruction of production facilities, riot, insurrection or any other cause beyond the reasonable control of Chetan Herblas reserves all the rights to offer any amount/coupon/voucher/any other prize equivalent to the cost of the cashback.

16. This Offer is subject to guidelines/ directions issued by any applicable competent authority from time to time.

17. Chetan Herblas reserves the right in this Offer and in case there is any discrepancy or dispute regarding the Offer, Chetan Herblas decision will be final and either Chetan Herblas or any third party will not have any liability towards any Customer(s). No queries/complaints whatsoever in this regard will be entertained by Chetan Herblas.

18. Chetan Herblas can introduce or impose or discontinue any terms & conditions, from time to time to deal with any unforeseen situation. Chetan Herblas reserves the right to change these terms and conditions and, or, any other rules and regulations in respect of the Competition at any time without any notice, and without assigning any reason and without any liability whatsoever.

19. Customer(s) are requested to refer to all the terms and conditions, from time to time before availing the offer and cashback Chetan Herblas will not be under any obligation to separately intimate or communicate each customer(s) with regard to such additional terms and conditions as and when made applicable.

20. Chetan Herblas is not obliged, express or implied to respond to any feedback, suggestion and/or queries of the Customer(s).

21. Chetan Herblas neither guarantee or warranty the cashback being offered nor is liable/ responsible for any defect/failure in the cashback so availed, by the Customer(s) under this Offer. Chetan Herblas shall not be liable for any defect/discrepancy in the cashback offered to the Customer(s) under this Offer.

22. The Customer(s) understand and agree that Chetan Herblas its owner and any of their group entities or affiliates, shall not be liable for any loss or damage whatsoever that may be suffered, or for any personal loss or injury that may be suffered (including loss of life), to the customer(s) and/or any third party, directly or indirectly, by use or non-use of the cashback money.

23. By availing the offer, the Customer(s) agree that acceptance of the cashback by the Customer, grants permission to the facilitators to click photographs of the Customer and use the Customer’s details i.e. names, photograph, preferences (likes and dislikes), voice and comments for advertising and promotional purposes in any media worldwide, only for the purposes of advertising and trade without having any additional compensation whatsoever from the Customer(s). The customer(s) hereby provides his/her irrevocable consent for sharing/submission of his/her personal information to the Chetan Herblas, and subsequent use by Chetan Herblas of such information for lawful purposes as prescribe.

24. The Customer(s) hereby agree and undertake not to hold Chetan Herblas and/or any of their affiliates, their respective directors, officers, employees, responsible for or liable for, any actions, claims, demands, losses, damages, costs, charges and expenses, either direct or indirect or remote that they may/might have suffered, sustained or incurred, or claim to suffer, sustain or incur, by way of and /or on account of this Offer.

25. Any dispute arising out of this Offer’s T&C shall first be attempted to be resolved amicably through negotiations. In the event, amicable settlement fails, the disputes, differences and/or any other matters in relation to and arising out of this pertaining to these terms and conditions shall be referred to arbitration under the Arbitration & Conciliation Act, 1996. The venue of arbitration shall be Mumbai. The Rules of Indian Council of Arbitration(“Rules”) shall apply to the arbitration proceedings and the arbitration shall be conducted by a sole arbitrator to be appointed as per the Rules. The offer shall be governed by and construed in accordance with applicable laws in India and will be subject to exclusive jurisdiction of the courts at Mumbai only.

26. Customer(s) are deemed to accept these terms and conditions and other terms and condition issued by company in regards to this offer at the time of availing the cash back offer.


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